Below you'll find a list of all posts that have been categorized as “Thought Leadership”
The apartment industry has made many technological advancements over the years, but too many operators still embrace a leasing process that is decidedly old school. In doing so, they make their associates’ jobs harder and their communities less appealing to prospects. That was one of the major points made by Wendy Dorchester, vice president of operations at Pegasus Residential (Pegasus), …
When it comes to technology, it’s common for apartment operators to think about their residents first. Owners and managers have implemented an array of solutions – from online portals and mobile phone apps to smart-home technologies – to provide renters with the best living experience possible. But, as an Apartmentalize 2019 educational session moderated by Power Pro’s Karen Gladney discussed, …
Pegasus Residential is a big believer in using technology to enhance leasing efforts. In this wide-ranging interview with Multi-Housing News, Pegasus Vice President of Operations Wendy Dorchester outlines how self-guided prospect tours and iPad-based mobile leasing apps from Power Pro are benefitting both onsite associates and prospects.
It’s vital that apartment communities regularly sign new residents, and forward-thinking operators are always looking for ways to make it easier for their properties to do so. Self-guided tours are emerging on the multifamily scene, and smart managers are seeing that the technology allows communities to serve more prospects and to provide prospects with a better onsite experience. The solution …
When it comes to implementing technology, owners and operators can no longer just think about solutions that benefit residents. As Avanti Residential SVP Brenda Gammie points out in this GlobeSt article, solutions like mobile leasing apps from Power Pro can dramatically enhance the productivity and efficiency of onsite associates. “This kind of technology tends to attract and retain top talent, …
Forward-thinking apartment managers realize the many challenges faced by today’s leasing associates – and they are turning to mobile technology and self-guided tours to make it easier for them to provide the kinds of leasing experiences demanded by today’s prospects. A new article in Multifamily Executive details JVM Realty Corp.’s use of Power Pro and also features perspective from our …
To be successful, apartment communities obviously have to provide prospects with great leasing experiences. Here’s the thing, though: A lot of times, consumers don’t know what they want. Did consumers know they wanted the Google search engine – literally just this blank page with one dialogue box – before it came along? No. Did we know we wanted a one-click …
Nurturing leads and getting them to sign a lease is no easy feat, and operators owe it to their hardworking associates – as well as to their prospects – to make the leasing process as simple and as efficient as possible. To my eye, there are several ways to significantly improve the leasing process, and I’ve summarized a few of …
The shiny new object of our industry in 2019 is “self-guided tours,” allowing prospects to visit communities and tour without a team member. While allowing someone to tour themselves isn’t new, and was how less professional buildings conducted operations even as recent as a decade ago, this time it’s here to stay. With the evolution of technology, the self-guided tour …
There’s no line item in the budget for practicing kindness throughout your company. But doing so creates a powerful ripple effect that ultimately has a significant benefit to the bottom line. For starters, kindness paves the way for happier, less stressed and more productive team members. According to information from Dartmouth College, those who regularly practice kindness experience a wide …
